Privacy policy

Pursuant to Article 13(1) and (2) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (GDPR) and pursuant to Article 173 of the Telecommunication Law of 16 July 2004 we inform you that:

I. Personal data and their processing

Personal data means information about an  identified or identifiable natural person. The processing of personal data is basically any action involving personal data, whether carried out by automated means or not, such as collection, storage, recording, organisation, modification, consultation, use, disclosure, restriction, erasure or destruction.

II. Personal Data Controller

The Controller of your personal data is the company Dragon Poland Spółka z ograniczoną odpowiedzialnością Spółka komandytowa with registered offices in Skawina at ul. Rtm. W. Pileckiego 5 (30-050 Skawina), KRS 438759, NIP 677  237 20 06, REGON 122707541 (also the “Company”).

You may contact the Company as follows:
in writing to the address: ul. Rtm. W. Pileckiego 5, 32-050 Skawina
electronically to: info@nefy.com.pl
by phone: +48 12 625 75 00

III. Purposes and legal basis of the processing of personal data

The Company processes your personal data because it is necessary for:
– marketing or statistical purposes, including receiving newsletters, commercial offers, information about competitions organised by the Controller (Article 6(1)(a) and (f) of the GDPR);
– the Controller’s organization of competitions, your entry and participation in the competition, including for the purpose of handling entries, in terms of technical assistance, informing about results and selecting winners, awarding and sending competition prizes (Article 6(1)(a) and (f) of the GDPR);
– to conclude and perform a contract with you, including to bring about the conclusion of a contract (Article 6(1)(b) of the GDPR);
– to contact you in order to inform you about the performance of the contract and in the performance of legal obligations (Article 6(1)(b) and (c) of the GDPR);
– to contact you in order to inform you about the terms of the contract, to contact you in response to the contact form filled in by you (Article 6(1)(a) and (b) GDPR);
– for tax and accounting purposes in connection with the performance of the contract concluded with you, for the fulfilment of a legal obligation incumbent on the Company (Article 6(1)(c) of the GDPR);
– archiving documentation related to the performance of the contract or contracts concluded with you, until the statute of limitations for claims arising therefrom, also for the purpose of safeguarding information in the event of a legal need to prove facts, which is a legitimate interest of the Company (Article 6(1)(f) GDPR);
– possible determination, investigation or defence against claims arising from the contract concluded by the Company with you, which is a legitimate interest of the Company (Article 6(1)(f) of the GDPR).

The Company processes your personal data on the basis of:
– consent given by you, including in particular consent to marketing, to the newsletter, to receive commercial information by electronic means pursuant to the Act on Rendering Electronic Services of 18 July 2002, to participate in a competition
– the contract you have entered into with the Company
– applicable law
– the Company’s legitimate interests, which include but are not limited to: performance of tax and accounting obligations; establishment, security, assertion or defence against claims

IV. Processing of personal data of persons visiting the website www.pomoc-domowa.com or using services provided electronically (e.g. online shops, newsletter).

A) Cookies
The “www.nefy.com.pl” website uses cookies. Cookies are small text files stored on your computer or other mobile device when you use websites. These cookies are used, among other things, to make use of various functions provided on a given website or to confirm that a given user has seen certain content from a given website. The information contained in cookies is used to personalise the content of the website and to analyse website and internet traffic. Cookies do not contain personally identifiable information. Cookies allow you to recognize the device of the Service user and display a website properly tailored to its needs. Files are used for statistical and marketing purposes. Cookies are stored on your terminal device.

B) Newsletter
In the case of use of the newsletter service, the Company processes data which includes only the e-mail address. This applies to the service located at the address info@pomoc-domowa.com. By providing your email address at www.nefy.com.pl, you consent to the processing of your personal data, in particular your email address, by the Company as the Data Controller. Your consent to receive the newsletter is voluntary. The collected data is used solely for the purpose of sending newsletters, information about competitions, sending commercial offers of the Company and entities cooperating with it, and handling correspondence. The newsletter is informative and subscription is completely free of charge. The company analyses the behaviour of its newsletter recipients (e.g., open rate, etc.) in order to optimise its content. The data is provided voluntarily; however, failure to provide it makes it impossible to receive the newsletter.

The Company retains the personal data obtained for receiving the newsletter until you unsubscribe from the newsletter. Resignation from the newsletter service consists in sending a return message with the content: “NO” in response to the received newsletter to the address from which the newsletter was sent. Inactive email addresses may be deleted/unregistered by the Company automatically.

C) Contact form
The Company collects the following personal data from natural persons who contact the Company in order to receive information about the offer or to share their comments on the products, as well as from those who contact the Company in order to conclude a contract with the Company: first and last name, company name, e-mail address and telephone number. These individuals can email us through the website or fill out a contact form. Such messages contain a preset username and email address, and any additional information the user wishes to include in the message. We collect the above data based on the consent given by the user directing the above request to the Company or in order to perform a contract (fulfill a request) made by a given person. The Company may also process the data provided on the basis of a legitimate purpose of the Controller.
The Company processes personal data of its customers and potential customers. Such personal data are processed in the IT systems used by the Company. Personal data processed for these purposes include, but are not limited to: name, surname, telephone number, e-mail address. In addition, for customers who have entered into fee-based contracts with the Company, we also process payment data, including credit card numbers, bank account numbers.

V. Recipients of personal data

Your personal data may be shared by the Company with the following categories of entities:
– entities processing data on behalf of the Company (including the Company’s proxies, members of its management or supervisory bodies, employees or associates); the Company’s general partner
– entities providing postal or courier services to deliver your correspondence;
– to subcontractors, i.e. entities whose services the Company uses for their processing, in particular:
an accounting firm,
a law firm,
a notary’s office,
an IT company,
an investment advisor.
Such entities process personal data on the basis of a contract with the Company and only in accordance with the Company’s instructions.
Such entities may share personal data with further subcontractors only under contract with the Company, with the knowledge and information of the Company, and only as directed by the Company.

VI. Period of retention of personal data

In accordance with Article 13(2)(a) of the GDPR, we store your personal data:
– personal data obtained for statistical and marketing purposes, including newsletter subscription, will be stored by the Company until you unsubscribe from the newsletter (unsubscription consists in sending a return message stating NO in response to the newsletter received to the address from which the newsletter was sent), subject to the fact that inactive e-mail addresses may be deleted automatically by the Company;
– personal data obtained on the basis of your consent, until you withdraw that consent;
– personal data obtained in order to conclude a contract, which ultimately is not concluded, the Company stores for the period of contract negotiation and until the end of the calendar year following the calendar year in which you last contacted the Company;
– personal data obtained in order to conduct a competition, until the end of the competition and selection of winners and dispatch of prizes, unless their storage results from other legal regulations (e.g. tax regulations);
– personal data obtained in connection with the conclusion and performance of a contract, the Company stores for the duration of the contract and after its termination and at the latest until the end of the period of:

  • the statute of limitations for potential claims under the contract, and
  • the statute of limitations for the fulfilment of accounting or tax obligations,
    Data is kept for the maximum period indicated for the purposes of:
  • assertion of claims arising in connection with the performance of the contract,
  • compliance with obligations arising from legal regulations, including in particular accounting and tax regulations.

VII. Your rights in relation to the processing of your personal data

You are entitled to:
– the right to access your personal data and to obtain a copy of the personal data held by the Company;
– the right to request rectification (correction) of your personal data;
– the right to request erasure of your personal data if you consider that there are no grounds for the Company to process your personal data;
– the right to request that the Company restricts its processing of your personal data; you may request that the Company restricts its processing of your personal data to storing it or carrying out activities agreed with you:

  • where, in your opinion, the Company has inaccurate personal information or is processing it unfoundedly; or
  • if you do not want the data to be deleted because you may need the data to establish, assert or defend against claims; or
  • for as long as you object to the processing of your personal data;
    the right to object to the processing of your personal data – in cases where your personal data is processed on the basis of a legitimate interest of the Company;
    the right to portability of your personal data, i.e. the right to receive personal data from the Company, in a structured, commonly used, machine-readable IT format; you may send this personal data to another controller or request that the Company send this personal data to another controller, if such a transfer is technically possible;
    the right to withdraw consent to the processing of personal data at any time, which, however, does not affect the lawfulness of the processing carried out on the basis of consent before its withdrawal;
    the right to lodge a complaint with the supervisory authority, i.e. the President of the Office for Personal Data Protection, if you believe that the Company processes your personal data unlawfully;
    the right to object at any time to the processing of personal data for marketing purposes, insofar as the processing is related to such direct marketing;
    the right to resign from the newsletter service by sending a return message with the content “NO” in response to the received newsletter to the address from which the newsletter was sent.

VIII. Information on data requirements/voluntariness

Providing your data is voluntary, but it is necessary in order to receive the newsletter, participate in a competition or conclude a contract and its execution and settlement. If you do not provide the Company with the data, the Company will be forced to refuse to send the newsletter or conclude a contract.

IX. Processing of personal data by automated means

Your personal data will not be processed by automated means (including profiling).

X. Transfer of personal data to third countries.

Personal data will not be transferred to third countries.

XI. Change of Privacy Policy

This Privacy Policy may change if necessary or desirable due to new legislation, new guidelines from authorities responsible for overseeing data protection processes, or best practices in the area of personal data protection. The Company also reserves the right to amend this Privacy Policy if the technology by which we process personal data changes (to the extent that the change affects the wording of this document), or if the means, purposes or legal basis for our processing of personal data changes.